CthulhuCorp’s long suffering and to date, only, customer services rep. Sim boils with hatred for his eldritch masters, it’s a hate matched only by the contempt that he holds for his customers.
And his workmates.
His position at CthulhuCorp has meant that Sim has had to learn several different kinds of dark magic, the only part of his job that he enjoys.
Why he and Mal are friends is anyone’s guess, but they have survived in what is perhaps the ultimate hostile working environment for longer than most, so perhaps that’s enough.
Before the rise of the great old ones Sim sold propane and propane accessories door to door.